Privacy Policy

Last Updated: October 26, 2023

At Emporium Digital, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our cryptocurrency brokerage, digital asset management, and DeFi solutions.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Identifiable Information (PII): This may include your name, email address, postal address, phone number, date of birth, nationality, and government-issued identification (e.g., passport, driver's license) for KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance.
Financial Information: Bank account details, credit/debit card information (for payment processing), and transaction history related to your cryptocurrency activities.
Transaction Data: Details of your cryptocurrency trades, deposits, withdrawals, and balances.
Technical Data: IP address, browser type, operating system, device information, access times, and pages viewed, collected automatically when you visit our website or use our platforms.
Usage Data: Information about how you use our services, such as features accessed, time spent, and preferences.
Communications Data: Records of your communications with us, including emails and chat support interactions.

2. How We Use Your Information

We use the collected information for the following purposes:

To Provide Services: To process your transactions, manage your accounts, and deliver the cryptocurrency trading and asset management services you request.
KYC and AML Compliance: To verify your identity and comply with legal and regulatory obligations to prevent fraud, money laundering, and terrorism financing.
Improve Our Services: To analyze usage patterns, troubleshoot issues, develop new features, and enhance the overall user experience.
Customer Support: To respond to your inquiries, provide technical assistance, and address any issues you may encounter.
Security: To protect our platforms and users from unauthorized access, fraud, and cyber threats.
Communication: To send you important updates, service notifications, marketing communications, and promotional offers (if you have opted in).
Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our business, such as payment processors, identity verification services, cloud hosting, and analytics providers. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
Legal Compliance: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Data Security

We implement a variety of robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest.
Multi-factor authentication (MFA) for account access.
Regular security audits and vulnerability assessments.
Access controls to limit who can access personal data.
Employee training on data privacy and security best practices.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. This period is determined based on the nature of the data, the purpose of its collection, and legal or regulatory obligations.

6. Your Data Protection Rights (GDPR, CCPA, etc.)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data under certain circumstances.
Right to Restrict Processing: You can request that we limit the way we use your personal data.
Right to Data Portability: You can request to receive your personal data in a structured, commonly used, machine-readable format.
Right to Object: You can object to the processing of your personal data in certain situations (e.g., for direct marketing).

To exercise any of these rights, please contact us at info@tronfluxcapital.com. We will respond to your request in accordance with applicable laws.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website and services may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

By Email: info@tronfluxcapital.com
By Phone: (404) 793-1987
By Mail: 1180 Peachtree Street NE, Suite 2350, Atlanta, Georgia, 30309, USA